Terms of Service
Last Updated: [10/03/2025]
1. Acceptance of Terms
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By accessing or using https://www.avinthaliath.com/ or https://www.avinthaliath.in/ (the "Site"), you agree to comply with these Terms of Service. If you disagree, refrain from using the Site.
2. Account Registration
Users must create an account to purchase products.
Provide accurate and current information. You are responsible for safeguarding your account credentials.
3. Products
The Site sells physical books, e-books, and related items.
Prices are displayed in INR. While Razorpay processes payments, final checkout amounts may vary slightly due to currency conversion or technical errors.
4. Payments
Payments are processed via Razorpay (PCI-DSS compliant).
The business is not liable for payment gateway errors, fraud, or currency fluctuations.
If any refund is made and if the refund amount is not credited to the Customer’s account within two days due to any fault/glitches on the part of Razorpay, Razorpay shall ensure that the refund is reflected in the customer’s account. Any consequences including litigation cost pursuant to unsuccessful refund to the Customer’s account due to the fault of Razorpay shall be the sole liability of Razorpay.
5. Shipping & Delivery
Orders are shipped domestically (within India) via DTDC.
Delivery timelines: 1–2 weeks. Delays by logistics partners are not our responsibility.
6. Returns & Refunds
Returns are accepted within 14 days of delivery for unused items in original condition.
Refunds are processed to the original payment method within 7 business days.
Non-returnable items: E-books (due to their digital nature).
7. Intellectual Property
All content (text, images, logos) is owned by Avin Thaliath. Unauthorized use is prohibited.
User-generated content (e.g., reviews) becomes the Site’s property.
8. Dispute Resolution
Disputes will be subject to the jurisdiction of courts in Bengaluru, Karnataka.
9. Limitation of Liability
We are not liable for third-party errors (e.g., Razorpay, DTDC, Wix).
10. Amendments
Terms may be updated periodically. Continued use implies acceptance.
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Privacy Policy
Last Updated: [10/03/2025]
1. Data Collection
We collect:
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Name, email, phone number, shipping address, and payment details (processed securely by Razorpay).
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Cookies (for Site functionality via Wix). Users may disable cookies via browser settings.
2. Data Use
To process orders, communicate with users, and improve services.
3. Data Sharing
Shared only with logistics partners (e.g., DTDC) for delivery.
No marketing/third-party sales.
4. Security
Razorpay/Wix ensures PCI-DSS compliance for payments.
5. User Rights
Contact us at thaliathavin@gmail.com to access, correct, or delete your data.
6. Grievance Officer
Avin Thaliath
Email: thaliathavin@gmail.com | Phone: +91 98865 68395
Return/Refund Policy
Last Updated: [10/03/2025]
1. Returns
Accepted within 14 days of delivery for unused items in original condition.
Return shipping costs are the customer’s responsibility unless the item is defective.
2. Refunds
Processed to the original payment method within 7 business days of receiving the returned item.
3. Exceptions
E-books (non-returnable due to their digital nature).
Shipping Policy
Last Updated: [10/03/2025]
1. Domestic Shipping
Available across India via DTDC.
Free shipping for customers.
2. Processing Time
Orders are shipped within 3 business days.
3. Delivery Timeline
Estimated 1–2 weeks. Delays by logistics partners are beyond our control.
4. International Orders
Redirected to Amazon.
Disclaimer
Last Updated: [10/03/2025]
Product Accuracy: Descriptions/prices may change. Verify before purchasing.
Third-Party Services: We are not liable for errors by Razorpay, DTDC, or Wix.
External Links: Not responsible for content on linked sites (e.g., Amazon).
6. Copyright Notice
© 2023 Avin Thaliath. All rights reserved.
Unauthorized use of text, images, or logos from this Site is prohibited.
Additional Compliance Notes:
Force Majeure: Delays/cancellations due to natural disasters, strikes, or unforeseen events will be communicated promptly.
Consumer Protection Act 2019: Compliant via 14-day return window and grievance redressal.